Terms and Conditions
Last updated: 12 November 2026
Please read these Terms and Conditions (“Terms”) carefully. When you create an account you confirm that you are at least 18 years old and that you accept these Terms and our Privacy Policy. If you do not accept them, do not use the Service.
1. Who we are and what these Terms cover
The Baji website at baji10.com and its related services (the “Service”) are operated by Nexora Holdings Ltd., Heelsumstraat 51, Willemstad, Curaçao (“we”, “us”, “our”). These Terms form the agreement between you and us for your use of the Service. Our Privacy Policy, Cookie Policy, Payment and Refund Policy, Withdrawal Policy and Responsible Gaming page also apply.
2. Eligibility — 18+ only
- You must be at least 18 years old, or older if the law where you are requires it, to register or use the Service.
- Online gambling is restricted or prohibited in many countries. The Service is not offered where it is unlawful. You must not use it if it is illegal for you to do so where you live or where you access it from, and you are responsible for checking this.
- We may refuse, restrict or close an account where we are not satisfied that its holder is eligible, or where the law that applies to us or to you requires it.
3. Registration and account security
- To register you provide a username, a mobile phone number and a password, and you tick the box confirming your age and acceptance of these Terms and the Privacy Policy. An email address is optional. Usernames and phone numbers must be unique.
- You may hold an account only for your own personal use. Accounts may not be sold, transferred or shared.
- Keep your password secret. You are responsible for activity on your account. If you think someone else has accessed it, contact us immediately at baji10game12@gmail.com.
- You can change your password in your account settings. If you forget it, contact support with your username or registered phone number to have it reset.
4. Accurate information
The information you give us must be true, accurate and kept up to date. Providing false information, or registering in another person's name, is a breach of these Terms.
5. Identity and age verification
The Service does not currently include an automated identity-document (KYC) check. We may ask you, through our support team, to confirm your identity, your age or that a payment account belongs to you — for example before processing a withdrawal or when we review unusual activity. Some withdrawal methods require the receiving account number to be verified first. Until we are satisfied, we may restrict deposits, withdrawals or access to the account.
6. Prohibited activities and misuse
You must not:
- use the Service where doing so is unlawful for you, or on behalf of someone else;
- provide false information or use another person's identity;
- deposit from or withdraw to a payment account that does not belong to you;
- commit or attempt fraud or money laundering, or use the Service with funds from crime;
- collude with other players or deliberately exploit software errors or game faults;
- use bots, scripts or other automated means to play or interact with the Service;
- attempt to access other accounts, our systems or data without permission;
- harass or abuse our staff or other users, including through live chat.
If we reasonably believe you have done any of these things, we may take the actions in section 10, and we may void bets or winnings that resulted directly from the misuse.
7. Games, rules and settlement
- Games are supplied by third-party game providers. Each game's rules, payout information and outcomes are determined by that game and its provider and are shown inside the game.
- Bets are deducted from, and winnings credited to, your Baji balance according to the records sent to us by the game provider. Your balance is held in Bangladeshi Taka (BDT).
- If a game round is cancelled or corrected by the provider (for example after a technical fault), your balance is adjusted to match the provider's corrected record.
- If a game is interrupted, the round is completed or settled according to the provider's rules. You may be asked to finish an open game before a withdrawal.
- Settled bets are final, except where they are corrected under this section or voided under section 6.
8. Deposits and withdrawals
Deposits and withdrawals use the payment methods shown in the Finance section of your account. Available methods, minimum and maximum amounts and limits are displayed there and can change. Deposits and withdrawals are subject to verification, review and the Payment and Refund Policy and Withdrawal Policy. We do not guarantee processing times.
9. Bonuses and promotions
No bonus or promotion is guaranteed. If we offer one, its specific terms are shown with the offer and apply together with these Terms. Some deposits and bonuses carry a turnover (wagering) requirement that must be completed before a withdrawal can be requested; your current requirement and progress are shown in your account. We may withdraw an offer, and may remove a bonus obtained in breach of these Terms or of the offer's terms.
10. Suspension and closure
- We may suspend or close an account, or block deposits or withdrawals on it, where we reasonably suspect a breach of these Terms, fraud, unlawful activity, a security risk or that the holder is not eligible, or where the law requires it. A suspended or closed account cannot log in.
- Where we restrict an account we will tell you how to contact us about it, unless the law prevents us from doing so.
- You may ask us to close or suspend your account at any time by contacting baji10game12@gmail.com. You can also ask for help with any remaining balance, which is handled under the Withdrawal Policy.
11. Responsible gaming
Gambling involves the risk of losing money and can be addictive. Play only with money you can afford to lose. See our Responsible Gaming page for guidance and for how to ask us to restrict your account.
12. Service availability
We aim to keep the Service available but do not guarantee that it will be uninterrupted or error-free. Games, payment methods or features may be unavailable during maintenance, provider outages or for other reasons, and we may change or withdraw features.
13. Intellectual property
The Baji name, logo, website design and content belong to us or our licensors. Games belong to their providers. You may not copy, modify or distribute any of this material without permission.
14. Complaints and disputes
- If you have a question or complaint about a transaction, a game or your account, contact support at baji10game12@gmail.com (or through live chat, when available), with your username and the details of what happened.
- We will review our records and, where relevant, those of the game or payment provider, and tell you the outcome.
- If you are not satisfied with the answer, email baji10game12@gmail.com with “Complaint” in the subject line, your username and a summary, and the complaint will be reviewed again.
- The law governing these Terms and the forum for disputes that cannot be resolved with us have not yet been finalised and will be added to this section. Nothing in these Terms removes rights you have under the law that applies to you.
15. Limitation of liability
To the extent permitted by the law that applies, we are not liable for indirect or consequential loss, or for loss caused by events outside our reasonable control, including failures of third-party games, payment services, networks or devices. Nothing in these Terms limits liability that cannot be limited by law.
16. Changes and effective date
These Terms are version 2026-11-12, effective 12 November 2026. We may update them; the version and date on this page show which Terms are current. Where a change materially affects you, we will tell you before it applies to you.
17. Legal contact
Nexora Holdings Ltd., Heelsumstraat 51, Willemstad, Curaçao. Email: baji10game12@gmail.com.